New Stripe Payment Process at Surrey Place
OCTOBER 12, 2024
As of May 14, Surrey Place has launched a new secure payment system for Autism Services called Stripe, to make our registration process as simple and streamlined as possible. Families will have the option to pay via credit card, e-transfer or cheque. For those who select cheque or e-transfer, you will receive an email from client.accounts@surreyplace.ca with instructions to complete your payment. The email will look like the example below:
A Quick Guide for Families
Step 1: A minimum deposit of $1000 is due at the time of registration.
Step 2: Once your deposit is received, your payment schedule will be as follows:
- For services over $5,000, a 33% installment is due two weeks before the service start date, another 33% is due two weeks before the service ends and the final 33% is due on the last day of service.
- For services under $5,000, a 50% installment is due two weeks before the service start date, with the remaining 50% balance due two weeks before the service ends.
If you encounter any issues processing your payment, please contact client.accounts@surreyplace.ca
Please note: Once your payment has been received, you will be issued a receipt. When your
service begins, you will receive a separate OAP invoice, which can be used to reconcile your
Access OAP funding.
For more information about our payment policy, visit Paid Services Payment and Attendance Policy
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